Privacy policy
Because our candles are poured to order, items are normally shipped within 48 to 72 hours after the receipt of your order. During the Holiday season, we do try to ship within this timeframe, but because we receive an extraordinary number of orders during this period, delays during November and December are possible. Please note that we do not ship on Saturday or Sunday. You will be notified by phone or e-mail within 24 hours of receipt of your order if there will be a delay. If you order an item that is temporarily sold out at the time you placed your order, we will email or phone you to inquire if you want to keep your order open until this item is back in stock, or if you prefer to cancel your order. Please make sure you provide us with a daytime phone number and accurate e-mail address.